Mino understands what your customers are really looking for – even when they make typos, use synonyms or ask full questions.

Smart product search with genuine understanding

A search engine that understands what customers really mean

Many visitors leave an online shop because they cannot find a product – even though it is actually in stock. A typo, a different technical term or a description that is too vague is often enough to throw traditional search functions off track.

Mino solves precisely this problem. The intelligent product search understands spelling mistakes, synonyms, different names and even complete sentences such as ‘black work shoes in size 44 under 120 euros’. Relevant products, prices and filters appear as you type – just as conveniently on a smartphone as on a desktop. In this way, Mino guides customers to the right item more quickly and reduces the number of search queries that yield no results.

The digital product advisor who never calls it a day

Mino can do more than just find products. The integrated AI assistant supports customers round the clock with queries, recommendations and purchasing decisions. You can specify exactly how the AI should present itself and offer advice.

The name, avatar, tone of voice and key business rules are tailored individually to each online shop. In addition, product information, user manuals, data sheets and FAQs can be stored as PDFs. This allows Mino to draw on the company’s knowledge and advise customers much like a well-trained sales assistant – only directly within the online shop and at any time of day.

From the photo straight to the right product

Not every customer knows the exact name or item number of the product they are looking for. Often, all they have is a photo, a type plate, an old invoice or a vehicle registration document. Using the document and image scanner, Mino can read such documents and recognise relevant details such as serial numbers, part numbers or vehicle data.

This information is automatically used to generate a suitable search query. This makes product searches much easier, particularly for spare parts, technical products or extensive product ranges. Instead of spending ages searching for terms or numbers, customers can use their existing documents directly.

Frequently asked questions about Mino

What is Mino?

Mino is a smart product search tool with a built-in AI product advisor for online shops. The solution helps customers find the right product more quickly and resolve any queries directly within the shop.

What sets Mino apart from a traditional shop search?

Mino not only understands individual search terms, but also typos, synonyms, colloquial expressions and whole sentences. This means that relevant results are displayed even when customers do not know the exact product name.

Can Mino advise customers on product selection?

Yes. The integrated AI assistant answers questions, suggests suitable products and helps customers make purchasing decisions. The tone of voice, name, avatar and advice rules can be customised to suit the shop.

Can Mino also analyse images and documents?

Yes. Customers can, for example, upload photos, type plates, invoices or other documents. Mino recognises relevant information such as item numbers, serial numbers or technical specifications and uses this to search for products.

Which shop system is Mino available for?

Mino can be integrated natively into Shopware 6. Products, prices and stock levels are automatically imported from the shop and updated on an ongoing basis.

Is Mino also suitable for agencies?

Yes. Agencies can manage multiple client shops centrally and configure each shop individually. This makes Mino suitable for both individual shop owners and agencies managing multiple projects.

Who is behind Mino?

Mino was developed by Web Labels Webdesign GmbH. Its technical infrastructure includes, amongst other things, Claude AI, OpenSearch, Laravel, Redis and MySQL.

Interested?
Make your shop smarter
with Mino

With Mino, your online shop gains an intelligent product search function and an AI product advisor that helps customers find the right item more quickly. The search function understands typos, synonyms, colloquial terms and even full questions.

This means visitors can find the right product even if they don’t know the exact name. At the same time, the AI advisor answers product queries, makes recommendations and directly supports customers in their purchasing decisions.

Mino was developed by Web Labels and integrates natively with Shopware 6. Products, prices and availability are automatically imported and continuously updated.