AI & Automation

AI agency: AI solutions and automation for businesses

Using AI where it takes work off your team or helps you sell in your shop: AI search, product copy, automation and consulting.

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since 2012
200+ online shops
800+ websites
Shopware Partner since 2014

Laptop showing the AI search Minofinder for online shops, developed by Web Labels

Team

19 people

in-house development since 2012

Online shops

200+

delivered since 2012

Projects delivered

1000+

since 2012

2012 founded

200+ online shops

800+ websites

19 experts in our team

Shopware Partner since 2014
Mollie Partner since 2021
Trusted Shops Partner
eRecht24 Partner
magnalister Partner since 2022
Base Partner since 2026
sync4 Partner since 2022
Pickware Partner since 2019
ADCELL Partner

5 services

Services in this area

AI prototyping

Realise your project and check its feasibility with 15 to 20 % of the project budget: with an AI prototype built directly on the target framework, whether Astro, Symfony, WordPress, Shopware or Laravel.
AI search & product advice

A shop search that understands typos, synonyms and whole sentences, and a product advisor in a chat that only recommends items from your real catalogue.
Marketing automation

Product descriptions from your own product data, translations for multilingual shops and recurring marketing content, automated with AI.
Process automation

Automate recurring processes with AI: read documents, clean up imports, pre-sort enquiries, with handover to people when decisions are needed.
AI consulting

Clarify where AI makes sense, which model fits and how it gets into your systems, with a prototype that your team tests on real data.

Also part of this area:

KAI Reference projects

As an AI agency we use artificial intelligence where it takes work off your team or helps you sell in your shop: AI search and product advice, automated product copy and translations, agents for recurring processes and consulting on integration. We have been developing AI-powered software since 2024 and run Minofinder, our own AI search for online shops.

If you would like to test an idea first, start with an AI prototype: with 15 to 20 % of the project budget, a working first stage is built directly on the target framework, whether Astro, Symfony, WordPress, Shopware or Laravel.

AI product advice

Example

I’m looking for a hiking rain jacket that doesn’t rustle.

Two jackets from your range with a soft outer fabric fit that. Both are waterproof and breathable. Shall I filter by size?

The answers are based only on your product data.

AI search and product advice answer in full sentences and know your range.

AI as a building block in your software

For us, AI is a technical building block that we add to existing systems. Depending on the task we work with models from OpenAI, Anthropic (Claude), Google Gemini, Mistral AI or open-source models such as Llama, along with Whisper for speech and OCR and vision models for documents and images. Where the starting point is still open, the work begins with AI consulting. Connecting the solution to shop, ERP or CRM is part of our integrations work.

Your system

Task AI agent Result for review

Email
Shop
ERP
Documents

Agents and automations fetch data from your systems and handle recurring steps.

Our own AI products in use

Minofinder, our AI search with a product advisor, runs as a plugin in online shops. KAI writes and translates product copy in bulk and is being developed together with tobias-schaefer.com. What we learn from these products feeds into client projects for AI search and marketing automation. Larger applications around AI are built by our custom development team.

$answer = $ai->ask(
    system: 'Only answer with data from the catalogue.',
    context: $catalogue->matchingProducts($enquiry),
    question: $enquiry->text,
);

$log->store($enquiry, $answer);
return $answer->forApproval();

We connect AI features via API, with clear rules, a log and approval by your team.

How our AI agency works with you

Find the use case
We look at your processes and search for tasks where AI saves measurable time or supports sales.
Build a prototype
A working prototype shows on your real data whether the idea holds up.
Integrate
We connect the solution to your shop, ERP, CRM or internal tools.
Keep control
Validation rules, logs and handovers to people keep the results traceable.

References