Mon–Thu 09:30–17:00, Fri until 15:00

Bargteheide 04532 408 99 95Göttingen 0551 890 64 000

Operations & Service

Hosting, maintenance and monitoring for shops and websites

Hosting, maintenance and monitoring so that your shop and website stay fast, secure and available after launch.

  • since 2012
  • 200+ online shops
  • 800+ websites
  • Shopware Partner since 2014
Laptop showing ShopSignal, the Shopware monitoring by Web Labels

Online shops

200+

delivered since 2012

Projects delivered

1000+

since 2012

Locations

Bargteheide and Göttingen

contacts close to you in Germany

2012 founded
200+ online shops
800+ websites
19 experts in our team
  • Shopware logo Shopware Partner since 2014
  • Mollie logo Mollie Partner since 2021
  • Trusted Shops logo Trusted Shops Partner
  • eRecht24 logo eRecht24 Partner
  • magnalister logo magnalister Partner since 2022
  • Base logo Base Partner since 2026
  • sync4 logo sync4 Partner since 2022
  • Pickware logo Pickware Partner since 2019
  • ADCELL logo ADCELL Partner

4 services

Services in this area

  • Three stacked aluminium server units with blue LEDs, symbolising hosting

    Hosting

    Hosting on our own servers for WordPress, Shopware and Laravel, with NVMe storage, Redis, daily external backups and support from developers.

  • Screwdriver in a concrete holder next to an opened aluminium module, symbolising maintenance and updates

    Maintenance & updates

    Tested updates for system, plugins and themes, backups before every update and a functional check afterwards, for WordPress and Shopware.

  • Laptop with a monitoring dashboard, heartbeat curve and status indicators, symbolising round-the-clock shop monitoring

    Monitoring

    Monitoring of availability, servers, queues, error logs, load times and SEO metrics, with alerts by email, Slack or webhook.

  • Closed padlock made of brushed steel, symbolising security

    Security

    Security updates, hardened servers, SSL, DDoS protection, daily backups and monitoring for anomalies, with a plan for emergencies.

    SLA

After launch we make sure your shop and website stay fast, secure and available. We run our own servers for Shopware, Laravel and WordPress, install updates after testing them, monitor the systems around the clock and respond when something stands out. For Shopware shops we use our own monitoring, ShopSignal.

Monitoring

Example
  • Home page reachableOK
  • Basket and checkoutOK
  • SSL certificateOK
  • Updates and security gapsOK
  • Last night’s backupOK
Monitoring checks around the clock whether shop and website are running and alerts us before your customers notice anything.

Hosting and application from one source

A hosting provider supplies infrastructure. We also look at the application: Shopware configuration, PHP, caches, Redis, Elasticsearch, the database and plugins. This makes it easier to separate cause and effect when something slows down. Shops we build and run are covered on our Shopware page.

Tech stack

  1. ApplicationShopware, Laravel or WordPress with theme and plugins
  2. Cache and searchRedis and Elasticsearch configured to fit
  3. PHPcurrent version with OPcache
  4. Serverour own servers with NVMe storage
We look at every layer, not just the theme: from the application through cache and search to the server.

Up to date, monitored and secured

Updates close security gaps as long as they are installed regularly, which is what our maintenance service is for. Monitoring reports problems before they grow, and an SLA sets out in writing how quickly we respond. If you would like to discuss your current setup, get in touch.

Screenshot of the Oakrich project by Web Labels
From our references: Oakrich · more projects

How we take over the operation of your shop or website

  1. Review

    We look at hosting, versions, plugins and backups and name the risks.

  2. Set up

    We configure servers, services and monitoring to suit your application.

  3. Maintain

    We install updates after testing them, and backups run daily.

  4. Respond

    When the monitoring reports a problem, we see it and take care of it.

References

References from operations and service

All Shopware references

Your contacts

Your contacts for hosting, maintenance and monitoring

Tell us where your project stands. Marco will listen, ask questions and tell you honestly what we recommend and roughly what it will cost.

Marco Kreutzfeldt, Deputy Managing Director · Back office at Web Labels, your contact for Operations & Service

Our team for your questions

  • René Grosche, Managing Director at Web Labels René Grosche Managing Director
  • Marco Kreutzfeldt, Deputy Managing Director · Back office at Web Labels Marco Kreutzfeldt Deputy Managing Director · Back office
  • Tim Schröder, Key Account Manager at Web Labels Tim Schröder Key Account Manager · Consulting and quotes
  • Janis Rittmeier, Key Account Manager at Web Labels Janis Rittmeier Key Account Manager · Consulting and quotes
  • Lennart Albrecht, Head of Development at Web Labels Lennart Albrecht Head of Development
  • Tom Baustian, Web design · Performance marketing · Audio at Web Labels Tom Baustian Web design · Performance marketing · Audio
  • Tajara-Tabea Leonard, Web design · Content · SEO at Web Labels Tajara-Tabea Leonard Web design · Content · SEO
  • Ken Raupach, Web design · Performance marketing at Web Labels Ken Raupach Web design · Performance marketing
  • Muhammed Tay, Web development at Web Labels Muhammed Tay Web development
  • Alexander Folz, Web development at Web Labels Alexander Folz Web development
  • Aaron Griem, Web development at Web Labels Aaron Griem Web development
  • Leon Fischer, Web development at Web Labels Leon Fischer Web development
  • Patrick Heidl, Web development at Web Labels Patrick Heidl Web development
  • Tobias Schäfer, Web development at Web Labels Tobias Schäfer Web development · Complex development
  • Laura Schop, Web development at Web Labels Laura Schop Web development
  • Aleksej Werestschagin Web development
  • Julina Sievert, Apprentice at Web Labels Julina Sievert Apprentice
  • Rosa-Lee Biesterfeldt, Apprentice at Web Labels Rosa-Lee Biesterfeldt Apprentice
Technologies
ShopwareWordPressLaravelOpenSearchRedisNginx
Tell us about your project

A few sentences are enough to start. We will get back to you with questions or a suggested date.

Up to 80% government funding