Mon–Thu 09:30–17:00, Fri until 15:00

Bargteheide 04532 408 99 95Göttingen 0551 890 64 000

Operations & Service

Website security for websites and online shops

Security updates, hardened servers, SSL, DDoS protection, daily backups and monitoring for anomalies, with a plan for emergencies.

  • since 2012
  • 200+ online shops
  • 800+ websites
  • Shopware Partner since 2014
Closed padlock made of brushed steel, symbolising security

Online shops

200+

delivered since 2012

Projects delivered

1000+

since 2012

Locations

Bargteheide and Göttingen

contacts close to you in Germany

2012 founded
200+ online shops
800+ websites
19 experts in our team
  • Shopware logo Shopware Partner since 2014
  • Mollie logo Mollie Partner since 2021
  • Trusted Shops logo Trusted Shops Partner
  • eRecht24 logo eRecht24 Partner
  • magnalister logo magnalister Partner since 2022
  • Base logo Base Partner since 2026
  • sync4 logo sync4 Partner since 2022
  • Pickware logo Pickware Partner since 2019
  • ADCELL logo ADCELL Partner

Where website security in shops and websites usually has gaps

Attacks on websites and shops are mostly automated and target known vulnerabilities in outdated plugins and systems. A successful attack means downtime, effort and possibly a duty to report under the GDPR.

What better website security gives you

  • Known security vulnerabilities are closed promptly.
  • Backups are kept separate from the web server and can be restored.
  • Anomalies in logs and extensions are monitored.
  • There is a defined procedure for emergencies.

Scope of services

What we take on for your website security

  • Security updates

    We keep the system and extensions up to date before known vulnerabilities are exploited.

  • Server and SSL

    Server hardening, SSL and DDoS protection are part of the basic set-up.

  • External backups

    Daily backups are stored on a separate server.

  • Monitoring

    Anomalies such as unknown files or unusual access are reported.

  • Access and permissions

    Everyone only gets the permissions they need, with two-factor login if required.

  • Emergency plan

    For emergencies, it is defined who does what and how recovery works.

For us, website security means up-to-date systems, hardened servers and backups you can rely on. This includes updates for security vulnerabilities, SSL, DDoS protection on our Shopware servers, monitoring for anomalies and a plan for what happens in an emergency. We set out binding response times in an SLA.

Screenshot of the Oakrich project by Web Labels
From our references: Oakrich · more projects

Prevention instead of clean-up

Most successful attacks exploit vulnerabilities for which an update has long been available. That is why regular maintenance is the most important protection. We grant access on the principle of as little as necessary and secure admin areas with two-factor login.

Meeting room at Web Labels in Bargteheide with table and chairs behind a glass wall
Our meeting room in Bargteheide. We like to plan projects here together with you, and of course by video too.

If something does happen

Daily backups are stored on an external server and can be restored. Monitoring reports unusual activity. How quickly we respond in the event of a fault is agreed in the SLA.

Monitoring

Example
  • Home page reachableOK
  • Basket and checkoutOK
  • SSL certificateOK
  • Updates and security gapsOK
  • Last night’s backupOK
Monitoring checks around the clock whether shop and website are running and alerts us before your customers notice anything.

How we work

How we check and improve your website security

  1. Understand

    We look at your business, your systems and your figures before we suggest anything.

  2. Plan

    You receive a concept and a quote with individual items and a realistic schedule.

  3. Build

    We develop in stages. You see interim results on a test environment and approve them.

  4. Run

    After go-live we take care of hosting, updates and monitoring if you want us to.

References

References from operations and security

All Shopware references

Your contacts

Your contacts for website security

Tell us where your project stands. Marco will listen, ask questions and tell you honestly what we recommend and roughly what it will cost.

Marco Kreutzfeldt, Deputy Managing Director · Back office at Web Labels, your contact for Security

Our team for your questions

  • René Grosche, Managing Director at Web Labels René Grosche Managing Director
  • Marco Kreutzfeldt, Deputy Managing Director · Back office at Web Labels Marco Kreutzfeldt Deputy Managing Director · Back office
  • Tim Schröder, Key Account Manager at Web Labels Tim Schröder Key Account Manager · Consulting and quotes
  • Janis Rittmeier, Key Account Manager at Web Labels Janis Rittmeier Key Account Manager · Consulting and quotes
  • Lennart Albrecht, Head of Development at Web Labels Lennart Albrecht Head of Development
  • Tom Baustian, Web design · Performance marketing · Audio at Web Labels Tom Baustian Web design · Performance marketing · Audio
  • Tajara-Tabea Leonard, Web design · Content · SEO at Web Labels Tajara-Tabea Leonard Web design · Content · SEO
  • Ken Raupach, Web design · Performance marketing at Web Labels Ken Raupach Web design · Performance marketing
  • Muhammed Tay, Web development at Web Labels Muhammed Tay Web development
  • Alexander Folz, Web development at Web Labels Alexander Folz Web development
  • Aaron Griem, Web development at Web Labels Aaron Griem Web development
  • Leon Fischer, Web development at Web Labels Leon Fischer Web development
  • Patrick Heidl, Web development at Web Labels Patrick Heidl Web development
  • Tobias Schäfer, Web development at Web Labels Tobias Schäfer Web development · Complex development
  • Laura Schop, Web development at Web Labels Laura Schop Web development
  • Aleksej Werestschagin Web development
  • Julina Sievert, Apprentice at Web Labels Julina Sievert Apprentice
  • Rosa-Lee Biesterfeldt, Apprentice at Web Labels Rosa-Lee Biesterfeldt Apprentice
Technologies
ShopwareWordPressLaravelNginxPHPMySQL
Related services
  • SLA

    A service level agreement sets out in writing the response times, reporting channels and services for the operation of your shop or website.

  • Monitoring

    Monitoring of availability, servers, queues, error logs, load times and SEO metrics, with alerts by email, Slack or webhook.

  • Maintenance & updates

    Tested updates for system, plugins and themes, backups before every update and a functional check afterwards, for WordPress and Shopware.

  • Hosting

    Hosting on our own servers for WordPress, Shopware and Laravel, with NVMe storage, Redis, daily external backups and support from developers.

Tell us about your project

A few sentences are enough to start. We will get back to you with questions or a suggested date.

Up to 80% government funding