Operations & Service
Shopware maintenance: updates and support for Shopware 6
Shopware and plugin updates on staging first, then live, with monitoring of error logs and the message queue and timely planning for expiring versions.
- since 2012
- 200+ online shops
- 800+ websites
- Shopware Partner since 2014
Online shops
200+
delivered since 2012
Projects delivered
1000+
since 2012
Locations
Bargteheide and Göttingen
contacts close to you in Germany
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Shopware Partner since 2014 -
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Base Partner since 2026 -
sync4 Partner since 2022 -
Pickware Partner since 2019 -
Why postponed updates make Shopware maintenance expensive
Shopware releases new versions regularly. Anyone who postpones updates accumulates dependencies between Shopware, plugins and custom code until an update becomes a project in its own right. Errors after an update are often only noticed when orders stop coming in.
What regular Shopware maintenance gives you
- Shopware and plugins stay up to date without updates turning into projects.
- Theme and custom extensions are checked with every update.
- Errors after an update are detected early.
- Expiring PHP and Shopware versions are planned for in good time.
Scope of services
What we take on in Shopware maintenance
- Updates on staging
We first test Shopware and plugin updates in a copy of your shop.
- Theme, plugins, interfaces
We check custom extensions and integrations after every update.
- Live with backup
A backup is made before rolling out to the live shop.
- Monitoring afterwards
We review error logs, the message queue and orders after the update.
- Plan version changes
We change PHP and Shopware versions as planned rather than under time pressure.
- Minor adjustments
Smaller changes and bug fixes are covered by an allowance of hours.
With Shopware maintenance, we keep your Shopware 6 shop up to date and stable. We install Shopware and plugin updates in a staging environment first, check the theme and extensions, roll the changes out to the live shop and then monitor error logs, the message queue and orders. We plan for expiring PHP and Shopware versions in good time.
Monitoring
Example- Home page reachableOK
- Basket and checkoutOK
- SSL certificateOK
- Updates and security gapsOK
- Last night’s backupOK
Updates without surprises
New Shopware versions sometimes change interfaces that plugins and themes rely on. We read the changes in advance, test your shop with the new version and adapt custom plugins before the update goes live. We summarise what is new in the current versions in our knowledge section.
Tech stack
- ApplicationShopware, Laravel or WordPress with theme and plugins
- Cache and searchRedis and Elasticsearch configured to fit
- PHPcurrent version with OPcache
- Serverour own servers with NVMe storage
Monitoring after the update
After every update we look at error logs, queues and incoming orders. For this we use our own monitoring tool ShopSignal, which also reports revenue drops on the same day. If we also run the server, Shopware hosting is part of the same contract.
How we work
How Shopware maintenance works with us
- Understand
We look at your business, your systems and your figures before we suggest anything.
- Plan
You receive a concept and a quote with individual items and a realistic schedule.
- Build
We develop in stages. You see interim results on a test environment and approve them.
- Run
After go-live we take care of hosting, updates and monitoring if you want us to.
Your contacts
Your contacts for Shopware maintenance
Tell us where your project stands. Marco will listen, ask questions and tell you honestly what we recommend and roughly what it will cost.
Our team for your questions
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- Aleksej Werestschagin Web development
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Shopware 6.7 update: benefits of switching from 6.6 to 6.7
What are the benefits of updating from Shopware 6.6 to 6.7? Performance, accessibility, SEO, GA4 and the risks you should check beforehand.
Shopware 6.7.14.0: new communication for deprecations and BC changes
Shopware 6.7.14.0 separates deprecations from BC changes using PHP attributes. What developers should check now and how to plan upgrades.
- Maintenance & updates
Tested updates for system, plugins and themes, backups before every update and a functional check afterwards, for WordPress and Shopware.
- Monitoring
Monitoring of availability, servers, queues, error logs, load times and SEO metrics, with alerts by email, Slack or webhook.
- Security
Security updates, hardened servers, SSL, DDoS protection, daily backups and monitoring for anomalies, with a plan for emergencies.
- Hosting
Hosting on our own servers for WordPress, Shopware and Laravel, with NVMe storage, Redis, daily external backups and support from developers.
A few sentences are enough to start. We will get back to you with questions or a suggested date.